360 Body Lab Return Policy

At 360 Body Lab, your satisfaction is our priority. If for any reason you are not completely satisfied with your purchase, we offer a

7-day return policy on unused and unopened products.

Return Eligibility:

• Products must be returned within 7 days of the delivery date.

• Items must be unused, unopened, and in their original packaging.

• Proof of purchase is required (order confirmation or receipt).

• Items purchased as part of a set or bundle must be returned as a complete set.

How to Initiate a Return:

1. Contact our Customer Support team at support@360bodylab.com within 7 days of receiving your order.

2. Include your order number, reason for return, and any relevant photos (if applicable).

3. Once approved, we’ll provide return instructions and a return authorization number.

4. Ship the product back using a trackable shipping method. Return shipping costs are the responsibility of the customer.

Refunds:

• Once we receive and inspect your returned item(s), we’ll issue a full refund to your original payment method (excluding shipping fees).

• Please allow 5–7 business days for the refund to appear on your statement.

Non-Returnable Items:

• Products that have been opened or used.

• Items marked as final sale or non-refundable at the time of purchase.

• Gift cards.

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360 Body Lab reserves the right to deny returns that do not meet the above criteria. For questions, please contact us at hello@360bodylab.com.

Thank you for choosing 360 Body Lab!